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e mail here We frequently check e mail through the late evening and can answer your questions promptly. We are a very small company and until recently we had forward the telephone to wherever we were since we are only in the office when we are filling orders. Unfortuantley we had to take our telephone number off of the website to preserve the harmony of the household. Please understand that we are here and will make every attempt to be accessable to you for your questions. You can drop us an e mail with your tele# and we will get back with you. Our telephone number is provided at the top of your order confirmation and recibt. e mail
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If you wish to order online your transaction will be completed on a secure server and your transaction security is assured by Verisign. If you are having trouble completing your order please don't hesitate to use our handy "pick up the phone and talk to a human" feature. |
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International For international orders including Canada you can use the shopping cart just like you are in the USA. There are a few things to know. 1. The cart will usually over charge for shipping. We make an effort to charge you the correct amount so we will frequently knock a few bucks off of your bill. 2. For many locations (like Canada and Germany) your address will not fit in the boxes. Be sure to put a note in the comments line what your correct postal code is. International shipping rates are much more reasonable than you would assume. To find out shipping just use the shopping cart and click the "proceed to checkout" button and you will see the shipping price. |
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Shipping rates and times. All orders are sent by USPS. Priority mail orders are about 2 to 3 days in route unless they have glue which must be sent by ground. We make every effort to ship your order wicked fast. Most of the time an order placed in the morning will go out the same day. Often an order placed in the afternoon will also go out the same day. Now that we have grown there are times that we may need 1 to 2 days between order and shipment. A shipping charge is added to each order. The shipping charge is based on your orders total weight. We ship as close as possible to the exact rate and do not charge you extra to line our pockets. Each item on our site has been weighed. When you checkout the items in your cart will be totaled for weight and a database interface with the Post Office pulls the exact charge for shipping from us (zip 37412) to you. You will be given the shipping charge total before you complete checkout. If you ever want to get the exact charge you can click the VIEW CART/ CHECKOUT button and then click the proceed to checkout button. You will be able to get the exact shipping rate without having to give your credit card. You can also get a rough estimate on shipping rates here. |
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We take your privacy very seriously. Spam is our arch enemy. We will never send you an e mail that does not relate to your order. Any correspondence you receive from us (kayakoutfitting.com, Angst, will always either be generated as a process of your order or will be a hand written message to you specifically with a question related to your order. We will never allow anyone else access to your e mail address or personal or even demographic info. We will never sell or give your personal information out. If you have a question regarding security we are happy to personally respond to your concerns. e mail us. |
